Diploma of Community Services (Case Management)

Community Services is one of the fastest growing employment sectors in the country. The Estrada College Diploma of Community Services (Case Management) will prepare you to work in case management and client support roles in the community services sector. You gain the expertise and knowledge necessary to facilitate case management, assess and analyse client needs, communicate effectively with clients and staff, and support client self-management.

ON COMPLETION

You’ll have the diverse skills and knowledge required to work as a community services worker in a wide variety of settings such as youth services, child protection, family welfare organisations, disability services, and community health services and employment. 

COURSE DELIVERY

Learn internally, online or any blend. Our programs are designed to fit around your needs. Study entirely online (anywhere) or come into our campuses in Brisbane, Sunshine Coast, Sydney, Port Macquarie, Melbourne, Adelaide and Perth.

TUITION

Reduced Upfront  or Monthly Payment Plan  via Credit Card or Direct Debit. Austudy and Abstudy approved 

Reduced Upfront Monthly Payment Plan
$6,000 $395 x 18 months

COURSE STRUCTURE

Our Diploma of Community Services (Case Management) (CHC52015) is structured around 6 Units of Study each with a duration of 12 weeks.

DURATION

Up to 18 months

Course Outline (code: CHC52015)

Unit of Study Unit of Competencies included in the Unit of Study
CMB1A CHCDEV002* Analyse impacts of sociological factors on clients in community work and services
CHCCSM005# Develop, facilitate and review all aspects of case management
CHCPRP001# Develop and maintain networks and collaborative partnerships
CMB2A CHCADV002# Provide advocacy and representation services
CHCDEV001* Confirm client developmental status
CHCDEV003* Analyse client information for service planning and delivery
CMB3A CHCCCS004# Assess co-existing needs
CHCCSM004# Coordinate complex case requirements
CHCCSM006# Provide case management supervision
CHCMGT005# Facilitate workplace debriefing and support processes
CMB4A CHCDIV003* Manage and promote diversity
CHCCOM003# Develop workplace communication strategies
CHCLEG003 * Manage legal and ethical compliance
CMB5A HLTWHS004* Manage work health and safety
CHCCCS007# Develop and implement service programs
CHCPRP003# Reflect on and improve own professional practice
CMB6A Work Placement 100 hours

Units marked with a # require the practical demonstration of skills in a real or simulated work environment. A variety of options are available to complete practical assessments including through private one-on-one or small group assessment (in person or via Skype) or submitting a video recording. Where more than one practical is included in a Unit of Study, the practicals will be grouped into one assessment session where possible.

Units marked with a * require completion of a work placement. The work placement involves an average of 8 hours per week in the workplace with some time spent at home completing activities that contribute to assessment.

Entry Requirements

To gain entry into this course, you need to have:

Fees, Dates and Policies

Estrada College is committed to providing transparent and fair policies for students. Details of relevant fees, dates and policies for this course are available here.

Important Notes:

  1. All Nationally Recognised Training Programs are subject to regular industry review and modification from time to time. The information included in this Course Outline is indicative of the final curriculum but may not necessarily contain all units necessary for completion of the qualification. In the event of any changes or expansions to the course, you will have the opportunity to complete your current course, or to transition to the new course. Please refer to the Teachout of Courses policy in the Student Handbook.
  2. Please contact your Student Support Centre if you have any questions about the requirements to complete your course.
  3. You need to adhere to the due dates shown for each unit to ensure you complete your course within the appropriate timeframe. If you are having difficulty meeting the timeframes, please contact your Student Support Centre to discuss your options.
  4. A summary of the Employability Skills developed through this qualification can be downloaded from www.training.gov.au.
  5. An Assessment Book is completed for each topic and 10 practicals are completed as part of this course. Where more than one practical is included in a Unit of Study, the practicals will be grouped into one assessment session where possible.
  6. Progress through your course is achieved by completing each unit’s assessment book and each practical (by private one-on-one or small group assessment (in person or via Skype), or submitting a video recording). Please contact your Student Support Centre if you have any questions about the requirements to complete your course.

 

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