Diploma of Community Services (Case Management)
Community Services is one of the fastest growing employment sectors in the country. The Estrada College Diploma of Community Services (Case Management) will prepare you to work in case management and client support roles in the community services sector. You gain the expertise and knowledge necessary to facilitate case management, assess and analyse client needs, communicate effectively with clients and staff, and support client self-management.
You’ll have the diverse skills and knowledge required to work as a community services worker in a wide variety of settings such as youth services, child protection, family welfare organisations, disability services, and community health services and employment.
Learn internally, online or any blend. Our programs are designed to fit around your needs. Study entirely online (anywhere) or come into our campuses in Brisbane, Sunshine Coast, Sydney, Port Macquarie, Melbourne, Adelaide and Perth.
Reduced Upfront or Monthly Payment Plan.
|Reduced Upfront||Monthly Payment Plan|
|$6,000||$395 x 18 months|
Our Diploma of Community Services (Case Management) (CHC52015) is structured around 6 Units of Study each with a duration of 12 weeks.
Up to 18 months
Course Outline (code: CHC52015)
|Unit of Study||Unit of Competencies included in the Unit of Study|
|CMB1A||CHCDEV002*||Analyse impacts of sociological factors on clients in community work and services|
|CHCCSM005#||Develop, facilitate and review all aspects of case management|
|CHCPRP001#||Develop and maintain networks and collaborative partnerships|
|CMB2A||CHCADV002#||Provide advocacy and representation services|
|CHCDEV001*||Confirm client developmental status|
|CHCDEV003*||Analyse client information for service planning and delivery|
|CMB3A||CHCCCS004#||Assess co-existing needs|
|CHCCSM004#||Coordinate complex case requirements|
|CHCCSM006#||Provide case management supervision|
|CHCMGT005#||Facilitate workplace debriefing and support processes|
|CMB4A||CHCDIV003*||Manage and promote diversity|
|CHCCOM003#||Develop workplace communication strategies|
|CHCLEG003 *||Manage legal and ethical compliance|
|CMB5A||HLTWHS004*||Manage work health and safety|
|CHCCCS007#||Develop and implement service programs|
|CHCPRP003#||Reflect on and improve own professional practice|
|CMB6A||Work Placement||100 hours|
Units marked with a # require the practical demonstration of skills in a real or simulated work environment. A variety of options are available to complete practical assessments including through private one-on-one or small group assessment (in person or via Skype) or submitting a video recording. Where more than one practical is included in a Unit of Study, the practicals will be grouped into one assessment session where possible.
Units marked with a * require completion of a work placement. The work placement involves an average of 8 hours per week in the workplace with some time spent at home completing activities that contribute to assessment.
To gain entry into this course, you need to have:
- If under 21-years of age: completed Year 12, or have a minimum qualification level of Certificate III; or
- If over 21-years of age: either meet the aforementioned requirements or be able to demonstrate sufficient life experience (work or study).
Fees, Dates and Policies
Estrada College is committed to providing transparent and fair policies for students. Details of relevant fees, dates and policies for this course are available here.
- All Nationally Recognised Training Programs are subject to regular industry review and modification from time to time. The information included in this Course Outline is indicative of the final curriculum but may not necessarily contain all units necessary for completion of the qualification. In the event of any changes or expansions to the course, you will have the opportunity to complete your current course, or to transition to the new course. Please refer to the Teachout of Courses policy in the Student Handbook.
- Please contact your Student Support Centre if you have any questions about the requirements to complete your course.
- You need to adhere to the due dates shown for each unit to ensure you complete your course within the appropriate timeframe. If you are having difficulty meeting the timeframes, please contact your Student Support Centre to discuss your options.
- A summary of the Employability Skills developed through this qualification can be downloaded from www.training.gov.au.
- An Assessment Book is completed for each topic and 10 practicals are completed as part of this course. Where more than one practical is included in a Unit of Study, the practicals will be grouped into one assessment session where possible.
- Progress through your course is achieved by completing each unit’s assessment book and each practical (by private one-on-one or small group assessment (in person or via Skype), or submitting a video recording). Please contact your Student Support Centre if you have any questions about the requirements to complete your course.
Ready to start?
Click below to follow our easy online application process.